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Get in touch

We'd rather you reach out technical from the start. We respond within 24 hours, often much faster, so pick whichever channel fits your workflow — they all reach the lead engineer.

Direct channels

Direct messaging is fastest, since you'll reach an engineer, not a queue.

Telegram

Direct DM with the on-call engineer.

@ximtrx

WhatsApp

For teams that already operate there.

via redirect

LinkedIn

Company updates and direct messages.

linkedin.com/company/ximtrx

Discord

DM the on-call engineer in the Discord client.

via redirect

Reddit

Threads, questions, public answers.

via redirect

GitHub

Issues, public configs, code reviews.

github.com/ximtrx

Slack

Shared channels for active clients.

via redirect

Or send us a message

Use the form if you prefer email-style asynchronous contact, and we'll reply on whichever channel you tell us works for you.

Response times

Most messages get a response within 24 hours, and technical inquiries during business hours (CET) usually within 2–4 hours. For incidents on existing engagements, see your individual SLA — those rules supersede anything on this page.

Your first contact is always with the lead engineer, who can answer architecture questions immediately.

Service inquiry?

If you already know which track you need, jump straight to the relevant service page — each has technical specs, FAQ, and a direct CTA.

GPU & AI Inference →

NVIDIA-backed inference for AI/ML and decentralized compute. LLM serving, embedding pipelines, federated learning hosts.

Validators & Testnets →

Validator-grade infrastructure for L1/L2 networks and incentivized testnets. Slashing protection, key isolation, 24/7 ops.

Storage & DevOps →

Decentralized storage, archival nodes, and Kubernetes consulting. Observability, CI/CD and migrations for Web3 teams.